Essential Duties and Responsibilities include but are not limited to:

• Making collection calls to clients along with follow up emails for past due balances in a professional, time-efficient manner.
• Work to protect and maintain positive client relationships and build internal relationships to assist in collection efforts.
• Participate in regular collections meetings providing updates such as problem accounts and successes.
• Coordinate with sister-companies on collection efforts.
• Investigate aged unbilled receivables to unblock bottlenecks.
• Communicates professionally with clients, internally and externally, both written and verbally to verify accuracy of charges, investigate complaints or to correct errors in accounts.
• May interact with internal and external auditors; providing access to related records, as required.
• Maintains strict confidentiality of all financial and company records.

Accountability: This position is responsible for working with all office staff, ensuring a healthy work environment and the satisfaction of all staff, both corporate and project.

• Must be able to work effectively, efficiently, and professionally with internal and external customers, including clients, temporary help, vendors and others.

Qualification Requirements (minimum and preferred requirements): To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must have 3-5+ years of Collections Accounting experience.
• Must be local to Sugar Land, TX.
• Prior experience investigating receivables (billed and unbilled) is a plus!

Education and/or Experience:

• Three to five or more years related experience and/or training; or equivalent combination of education and experience.
• Ability to provide accurate and efficient service under the stress of constant deadlines.
• Ability to make administrative and procedural decisions and judgments.
• Ability to review and maintain financial records.
• Ability to prioritize workload

Licensing:

• Must have valid driver’s license.
• Must maintain minimum automobile liability insurance in the amount of $100,000/$300,000/$100,000.

Language Skills:

• Requires strong oral and written communication skills.
• Must be able to write clearly and concisely to prepare effective communications with customers.
• Ability to read, analyze, interpret and properly apply knowledge gained from general business periodicals, contracts and company policy.
• Ability to write basic reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of employees, managers, clients and customers.

Mathematical Skills:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.
• Knowledge of general accounting principles.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

Reasoning Ability: 

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several variables in standardized situations.

Other Skills and Abilities:

• Intermediate computer skills and familiarity with general PC operation.
• Intermediate software skills with Microsoft Office applications, with emphasis on Excel, Outlook and Word.
• Familiarity and working knowledge of computerized accounting systems including billing, AR, and AP modules.

Status: Exempt